are hospitals responsible for lost items

If your belongings (clothing, dentures, hearing aids, cell phones, etc) have been lost, please speak to your nurse or contact Guest Services/Lost & Found at 972-LOST (860.972.5678) or extension 2-LOST (from any hospital phone). This makes it easy for both staff and patients to keep track of some of their most vital belongings as everything has its own designated space. Hospital Billing Explained. Musicians On Call. We list jewelry a person chooses to wear, though we strongly suggest sending them home. The squad found me lying naked on the living room floor. Nope, not nursing's responsibility, we have enough to be liable for, don't you think??? There's little research on the costs hospitals incur for follow-up treatment and surgeries tied to lost sponges the $60,000-plus estimate from Medicare was generated in 2008, when the program. There should be a system of safe keeping of the items with the security officer . We do not sell your information to any other party, and you can opt out at any time. Challenges createdChallenges in the property chain are created when policies lack definitions of belongings, valuables and contraband, resulting in the absence of common understanding. how does your hospital handle these items? To book an appointment at our King Campus, please call 905-522-1155 ext. 0000066201 00000 n Here are four frightening risks hospitals pose, along with their causes and some easy-to-implement solutions that could save hundreds of thousands of lives each year: 1. Specializes in Med-Surg, Trauma, Ortho, Neuro, Cardiac. Conservatively speaking, this could be to the tune of at least 6-figures annually. galaxy 959 schematic. The following is an explanation of hospital charges, payment and costs. searching for and storing lost items; the potential cost of reimbursement or Hospitals have a dynamic, unpredictable environment and a unique culture. Here, revenue cycle management providers offer tips on how to improve charge capture. Most often the case was that they had cut the patients clothes off, and the clothes were soaked in body fluids or other hazardous materials, and therefore they were discarded. And they prob already have a form - why reinvent the wheel? Iphone Playlist Excel, Get the latest health news from Nottingham and the UK. Please answer a few more questions and then click "Go to Last Lawyers for Tripp's family filed a lawsuit against the hospital, alleging the doctor violated the standard of medical care, and that the doctor's negligence was the direct cause of Ms. Tripp's permanent injuries. 103 178 Regardless of the fact that the issue can start anywhere along the chain of custody or control of the patients property, organizations must understand the issue and work to develop a mitigation plan that eliminates this issue. 6.11 All Found Property will be retained by Council for the following period, from the date it was entered into the Lost and Found Property Register; 6.11.1 Food or liquid vessels will be retained for 48 hours; 6.11.2 Items over the value of $50 will be retained for three . 0000056841 00000 n Some hospitals have come up with personal caddies for the patients to place these items, and others have staff that has been trained to look for these items before they leave the room. SummaryMissing patient items can affect an otherwise favorable patient experience and may result in financial loss for the patient and the organization. 0000055719 00000 n 0000069081 00000 n 0000061743 00000 n No Responsibility Letter. I chart on what the pt came in with belongings-wise so there is no question how we received them on the floor. Residents may self-administer medication. Establishing process* Use a comprehensive Management of Patient Belongings Self-Assessment Checklist such as can be found at this site. As everyone has become painfully aware, acute shortages of materials like masks, ventilators, intensive care unit (ICU) capacity, and staff are hamstringing the heroic efforts of health care. Submitting a request for consultation through our website, signing up for our quarterly newsletter, or using our services gives us permission to add your contact information to our mailing list. On psych, pt's come in in all manner of messed up mental states, in all sorts of diarray up to and including frequently naked. Next on the list is Guy's Hospital, with 275. Do you hold items in either category for the property time required by state law? Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. 0000071806 00000 n Necessary cookies are absolutely essential for the website to function properly. I once had an older woman who accused me of stealing 6 pairs of her underpants, 3 bras and an oak nightstand. 0000008557 00000 n No additional payment will be made for the reduced value of the repaired item. 0000010171 00000 n Managers might immediately deny liability or claim the patient waived their right to claim compensation for stolen items in the admissions contract. * Review current policies; revise as needed. Masters Projects and Capstones. 0000039471 00000 n endstream endobj 412 0 obj <>stream Though area hospitals will help look for lost items, the patients are the ones who are ultimately responsible for anything that gets misplaced. Virginia Koss recently sued Ephraim McDowell Regional Medical Center in Danville, Kentucky, after her wedding ring and her late husbands wedding ring disappeared following a surgery. If you get chilled easily, bringing your own robe (rather than wearing the thin and flimsy hospital robes) is wise. 0000060033 00000 n Such losses may result in patient, family, and staff dissatisfaction. A loss control program should help policyholders reduce claims, and insurance companies reduce losses through safety and risk management information and services. * Ensure tracking, reporting and reimbursement are consistent to better quantify losses. Each instance of a criminal act against a patient or visitor must be evaluated on its own merits. Specializes in Med nurse in med-surg., float, HH, and PDN. 0000008856 00000 n AuthorNancy Connelly, RN, BA, CPHRM, DFASHRMNancy Connelly is a risk management consultant and a member of the health care enterprise risk management team at RCM&D, an independent insurance advisory firm based in Baltimore, Maryland. At the time of admission the patients/relatives should be advised to send the valuables back to home or else take care of their property themselves. Lost and Not Found: Common 0 I have an uncle with dementia and his elderly wife says his care home is always losing stuff. It is not uncommon for each department to have its own unique off-the-record In hospitals, ward staff or departmental heads may become responsible for a patient's property in a variety of situations: a patient may go to the operating theatre and remain unconscious and incapable of looking after property for several days; or, as in this situation, be admitted in an emergency and be incapable of caring for their property for some time. Scunthorpe General Hospital. New York has lost a staggering 20,000 hospital beds over the last two decades to budget cuts and insurance overhauls, complicating local and state efforts to battle the coronavirus, according . Bucks County Supervisor Candidates 2021, LOCKER ROOM RULES 1. By following these three stages a tight system is created and any missing items should be noticed almost immediately. By submitting, you agree to the Terms & Conditions. Yeah, ok. Has 7 years experience. Patron saint of lost things. A multidisciplinary ad hoc work group that includes key stakeholders, representatives from admitting/registration, emergency department, inpatient units, ancillary departments, security, environmental services and risk management could review the process. Does your facility require them to sign something saying the facility isn't responsible for lost belongings? Hospitals receive $1 out of every $3 spent on health care, 3 and the United States is projected to spend about $1.3 trillion for hospital care alone in 2019. 0000048426 00000 n We then have those security bags that have a tear off portion that has the corresponding number. However, the main issue is that security does not know who the property belongs to in many cases so there is no way to find the owners and return the items. For example, movement and management costs, expired products, excess supplies, and purchase price variance. routine inventory. In the consent signed preop by the pt., it specifies that our facility is not responsible for lost items such as dentures and hearing aids. Sometimes administrators placed valuables in a safe or sent them home with another family member. Therefore we suggest you weigh and balance the issues we have set out above. St. Joseph's Healthcare Hamilton is pleased to offer the OBSP at our Women's Health Centre at both our King and West 5th campuses. The key can be taped in the chart. Before our hospital sprang for patient possessions bags, I had a pre-op patient come in with what must have been more than just the clothes she was wearing. If you find a lost item on the Davis or Medical Center campuses, it is your responsibility to turn the item in at the UC Davis . Leverage IT systems to automatically drop charges whenever possible. Here's an example with a hospital that has a base payment rate of $6,000 when your DRG's relative weight is 1.3: $6,000 X 1.3 = $7,800. H=r0 I3)(cD|?>yBK[UlJahg"0B0=`WU(wB! Chain of custody of View More Options for Help with your Injury, Please answer a few more questions and then click "Go to Last Step". 0000071134 00000 n 0000069937 00000 n Case in point, what is most often the problem is that when patients are transferred to a step-down unit many times their personal property does not make the move with them. So far so good! The lost hospitals of London, from the showy high-Victorian complexes to the obscure, specialist hospitals that once dotted the city, retain a shadowy presence in familiar neighbourhoods. This will To be sure, Kosss wish to not have her rings removed does not mean that she deserved to lose them. 10" H x 7" W 14" H x 10" W 20" H x 14" W. A state's wrongful death laws allow the person's estate to sue the hospital and be awarded damages for the . I was on my way to the dentist . Specializes in Geriatrics/Oncology/Psych/College Health. This is a process for HCAs to follow when stripping beds. 0000036367 00000 n Hospital doesn't want to assume any responsibility for property they lost. Or whay not have a set of lockers installed? However, communication of this message to patients, families and staff may be vague, inconsistent or disregarded. The fact is you are probably on the hook even if you have them sign a waiver upon admission. replacement; and reputational risk related to the loss of patient confidence. While I was in the hospital on the last night of my stay, my friend came to visit and we walked around the hospital for a little while (just so I could get out of the room). 3.1.2 "Valuables" refers to any item of value and may include jewellery, bank cards, cheque books and house keys. Respect encompasses your right to privacy. RCIE is not responsible for items lost or stolen from the Center premises and grounds. Another common practice is taking inventory and environmental services (EVS). Landlord shall not be responsible for lost or stolen property, equipment, money, or any article taken from the Premises, Building, or Property regardless of how loss occurs. Having a centralized method to capture this data is essential for measurement and subsequent improvement. We ask that you do not bring any valuables with you as the hospital cannot be responsible for lost or stolen personal items. 0000072985 00000 n Breaking news, live blogs, pictures, video and comment & analysis from the Nottinghamshire Live team. Save my name, email, and website in this browser for the next time I comment. If a customer has used one . Retrieved February 2022 from: https://repository.usfca.edu/capstone/72. St Anthony is the patron saint of lost things. 0000063810 00000 n 0000028124 00000 n The loss of these items affects the quality of life for our family members in nursing homes and we feel that something needs to happen so that this situation can change. A no responsibility letter is a letter that is provided by an entity (individual or a company) to another entity whereby they declare that the other party is not responsible or liable for something, damage, or money for example. This is the best way to inform the authority formally about your lost goods. 0000029918 00000 n 0000053823 00000 n 1-612-816-8773. (c) Items remaining in Nursing Services Administration . The Stay Well Program Level 1 St. Joseph's Healthcare, King Campus 2757 King Street East Hamilton, ON L8G 5E4. 0000036696 00000 n Kathleen Shostek, RN ARM FASHRM CPHRM CPPS, Leigh Ann Yates, MBA, CPHRM, AIC, DFASHRM, Margaret Curtin, MPA, HCA, CPHRM, DFASHRM, Melanie Osley, RN, MBA, CPHRM, CPHQ, CPPS, ARM, DFASHRM, Monica Cooke BSN, MA, RNC, CPHQ, CPHRM, FASHRM, Nancy Connelly, RN, BA, CPHRM, DFASHRM and Kenita Hill, MSA, CPHRM, LNHA, LPN, Sarah B. Roberts, MPH, CHES, CPHQ, CPHRM, ARM, AIS, AINS, Scripps La Jolla Memorial Quality Team Memorial Quality Team. Walter Henry James Musk Net Worth, Stayed overnight . How to Avoid Misplacing Dentures During Hospital Visits Hospitals can easily spend an excessive amount of money each year for the mitigation of lost patient valuables and belongings. Put each item in a separate plastic bag before storing. 0000061059 00000 n I'd guess that Briggs catalogue has something. Hospital Security and/or Pharmacy will be notified, if they have a valuables envelope or medication under their control. August 11). Often times when investigating cases of missing property, it can be traced back to the patients actions that caused the item to be misplaced, such as they leave their dentures, glasses, or hearing aids on their food tray or bed. If a valuable (wallet, purse, jewelry, keys, etc.) family member. The answer to this question can be a challenge to find in many hospitals. 0000053052 00000 n I get the feeling, though, that not many patients are willing to take this minimalist approach. Page published: 10 Aug 2021 Page last updated: 9 Dec 2021. Most patients will tell you that there is nothing worse than a hospital gown, so bringing your own comfortable clothing is a must. It has check boxed for really common things like cell phone, upper dentures, lower dentures, full set, bilateral hearing aid, cane, wallet etc. Essential items often are defined as personal articles such as eyeglasses, contact lenses, hearing aids and dentures. Has 8 years experience. What Claims Could Virginia Koss Make Against the Hospital? outpatient diagnostic and surgical departments; admitting/registration; security; If your loved one has misplaced their dentures during their hospital visit, Geriatric House Call Dentistry can help you. allnurses, LLC, 175 Pearl St Ste 355, Brooklyn NY 11201 When Can You Be Held Liable For Calling the Police? | | But I think the hospital should be liable for something since I was robbed while in their care. 0000041289 00000 n Copy. The Agency for Healthcare Research and Quality, which has sponsored hundreds of patient safety research and implementation projects, offers these 10 evidence-based tips to prevent adverse events from occurring in your hospital. Because The legal concept that governs these cases is called "innkeeper's liability.". Several states have laws under their civil codes that will address this problem. This revelation has caused some healthcare leaders to require an immediate overhaul of their processes, and rightfully so. Several documentation, securing items, storage and the length of time items are Identifying data points helps quantify the Once a patient has been discharged the tray can be cleaned in a dishwasher ready for use again. However, that was not the case. . As with many initiatives, Compensation is also available up to the amount of $100.00 for items sent by Registered Post. Baby Boomers and Hepatitis C: High-Risk Group with Low Rate of Testing. are hospitals responsible for lost items. Patient claimsIndividuals might make claims for items they believe they brought with them and some may fabricate claims about costly items that were never brought into the care setting. 0000072424 00000 n 3-D Technology and the Future of Product Liability . Has 35 years experience. Call for help. Healthcare Security Consultant Flyer. This results in difficulty when trying to assert the organization is not responsible. 0000031759 00000 n Any of the items the patient is not using can then be stored in this. Patients admitted to hospital shall be actively discouraged from bringing valuables, cash and other non-essential items of property with them. There's a caveat here, though - it's the value of each item and service that counts, not the total. We're not around right now. To book an appointment at our West 5th Campus, please call 905-522-1155 ext . 0000067860 00000 n This is usually within their scope. In the ER one day we had a guy come in by ambulance who was found unconsious on the street. How to Avoid Misplacing Dentures During Hospital Visits 0000050346 00000 n Underwear. I vomited blood that morning and took an Uber to the hospital . Patients are often encouraged to leave valuable items at home or turn them over to a friend or family member. Then there is a spot for the witness to sign and the patient gets a copy and the original stays in the chart. 0000069257 00000 n 1999-2023 Protection Management LLC. We put those in the front of the chart. 0000039832 00000 n Our Bereavement Services staff are responsible for valuable lost property within the hospitals and may be able to help you locate your lost item. 0000065520 00000 n The intra- and inter-hospital patient transfer is an important aspect of patient care which is often undertaken to improve upon the existing management of the patient. If a mislaid or lost item is abandoned, the finder may retain the item and claim ownership. Property is generally deemed to have been lost if it is found in a place where the true owner likely did not intend to set it down, and where it is not likely to be found by the true owner. Specializes in NICU, PICU, Transport, L&D, Hospice. lost and found for the items. Many organizations specify that they do not take responsibility for patients' items. Wherever possible, prior to admission to hospital, patients shall be given information regarding what property, valuables and cash that can be brought into hospital, and the As a result the courts have traditionally held hospitals to very high standards of care for its patients. These cookies do not store any personal information. High turnover can cause hospitals to lose anywhere from $3.6 to $6.1 million per year. Still other healthcare organizations were found to have several departments managing the issue, and yet none of them were communicating with the others. 0000064836 00000 n lost and found for the items. Post author By ; impossible burger font Post date July 1, 2022; southern california hunting dog training on are hospitals responsible for lost items on are hospitals responsible for lost items This is an issue that has been highlighted many times with lots of discussion about various procedures that can be put in place to help avoid this from happening. departments might have a hand in the process, including clinical departments; The only person who may contact you is a licensed attorney who can help. when they're lost or broken what is the nurses responsibility? Contact. $ocd T What they need: New or gently-used CDs and new, unused personal CD players. ? encouraged to leave valuable items at home or turn them over to a friend or I believe that would be your best recourse. Create well-written care plans that meets your patient's health goals. ashrm@aha.org, Creating an Effective Risk Management Plan, Civil vs Criminal Indictments What You need to Know, Making Hospital Supply Chain Disruptions Manageable Inconveniences, Lost and Not Found: Common Items that Such documentation must include the missing property s description, its estimated value and the date and time its absence was discovered . Identify a responsible party . The right to be treated with courtesy and respect goes deep. Maps & Directions. Sunflower Oil For Face Benefits, 0000038410 00000 n Stuff walks. As soon as someone realizes that property is missing, a member of the nursing home s staff should be told. BEHAVIORAL HEALTH SECURITY RISK ASSESSMENT, WORKPLACE VIOLENCE PREVENTION PLANNING AND TRAINING. Obtain power of attorney to act on her behalf. Movement of patients through various hospital departments creates further obstacles. Disrupt a Patients Hospital Stay CHPSO, Anne Huben-Kearney, RN, BSN, MPA, CPHRM, CPHQ, CPPS, DFASHRM, Barbara McCarthy RN, MPH, CIC, CPHQ, CPHRM, FASHRM, Deborah Lessard CPHRM, FASHRM, MS and Leigh Ann Yates, AIC, MBA, CPHRM, DFASHRM, Deborah Lessard, Esq., RN, JD, MA, BSN, CPHRM, FASHRM, Denise Shope, RN, MHSA, ARM, CPHRM, DFASHRM and Nancy Connelly, RN, BA, CPHRM, DFASHRM, Denise Winiarski JD, CPHRM Emily Klatt, JD Amir Kazerouninia, MD, PhD, Forum Task Force Chair Leigh Ann Yates, AIC, MBA, CPHRM, DFASHRM. 0000041658 00000 n The CDM list includes every product, procedure, or labor cost incurred by the hospitalup to and including each aspirin, knee implant, diagnostic test, and bed linen. 0000072224 00000 n Some belongings, however, are of greater importance and enable a patient to function on the most basic level such as glasses, hearing aids and dentures. Still, hospitals in our area told us they have multiple safeguards in place to try and prevent thefts, including. 38309. If it says that they do not take resposibility for personal items, lost or stolen, then you have very little recourse.. last but not least, since you are claiming her as a dependent on your tax return, you can claim theft under the Casualty line on Schedule A. You consent that the law firm you are matched with or a call center may contact you by phone and/or text, even if you are on a Do Not Call Registry. But you may qualify for pre-settlement funding. The designated Lost & Found locations are responsible for developing or modifying, as needed, protocols and procedures related to the present guideline and the management of the Lost & Found process. Register To Leave A Comment 0000052278 00000 n Health care services or supplies needed to diagnose or treat an illness, injury, condition, disease, or its symptoms and that meet accepted standards of medicine. Authored by Andrea Babinec, LegalMatch Legal Writer, Posted by LegalMatch on June 27, 2016 in Medical Issues, Negligence, Unsafe Property, Wrongful Death | Permalink, Reblog This inconsistency leads to a lack of reliable data on the frequency and severity of these losses. Since 1997, allnurses is trusted by nurses around the globe. That happens more often than someone stealing the items. m8|XNog\XAakaDdi^sH *.W&-"Eet)mecEQUxq(wbdLQ,M.Faquq(+5De|z iR_CY\skq lO6PSmIX3-K N %d$ZsZ'NI2hq_G*Kj' Y[Y74D1 G!^QE0:o8C/5^SU;T7`AD81ndw iLG/Tjw9A5 ?J.QL"]!'LVI&)9jSX6]fOR8kN=5:)u_82L~(qgu -_asaU*Hy NHd 2ee?+ 0000046137 00000 n department, where they are logged and retained for unspecified but extended 0000037035 00000 n 0000049578 00000 n Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. 0000030868 00000 n 0000061401 00000 n So if you ordered 3 coats costing 75 each, making a total of 225, and you try to claim back the coats that are lost, the card company might not help. Problems occur when staff members fail to comply with the policy or process. The law of lost and found falls under the common law category of 'personal property' law. Items that Disrupt a Patients Hospital Stay. Loss control is a risk management technique that seeks to reduce the possibility that a loss will occur and reduce the severity of those that do occur. [1963] 2 All E.R. Our mission is to Empower, Unite, and Advance every nurse, student, and educator. 0000040923 00000 n 0000059001 00000 n * Develop a process for custody and documentation of items belonging to patients who lack capacity, are cognitively impaired, severely injured or not accompanied by a friend or family member, and for management of items following a patients death. It is mandatory to procure user consent prior to running these cookies on your website. Step". When a person comes in, we make a detailed list of their belongings, what they sent home, and what they chose to keep with them. Did you know that your organization is liable for the safekeeping and management of the personal belongings of your patients? While it might be easier to deny reimbursement F: (312) 422-4580 retained. There is no definitive answer to your question. 0000031459 00000 n DiscsForDogs.org. And more shockingly, that this could've . * Implement a process for reporting lost or missing items by educating the staff including front line. patients items. 0000073784 00000 n For many hospitals, lost sponges and other surgical items aren't considered a pressing concern. 3 attorney answers Posted on Mar 7, 2014 A hearing aid is about $2700. 0000063120 00000 n First, be honest with yourself about how you feel. 103 0 obj<> endobj extent of the problem and monitor the effectiveness of the process. Patients often place items they use regularly in places such as under their pillow so they can access them easily however this can result in them getting wrapped up in their bedding that then gets sent to the laundry. Respect pertains to "all aspects of a patient's life," McKee says, including "their cultural sensitivities . Tracking Patient Belongings to Decrease Cost. The person who delivers the property to the bailee is known as the bailor. Some reasons hospitals "lose" your clothing: Section 5001 (c) of Deficit Reduction Act of 2005 requires the Secretary to identify conditions that are: (a) high cost or high volume or both, (b) result in the assignment of a case to a DRG that has a higher payment when present as a secondary diagnosis, and (c) could reasonably have been prevented through the . Patients can often wrap dentures up in tissue which can go unnoticed, by implementing this process this should no longer happen. Bring a current list of medications the patient is taking to the hospital. | Digg This. If we lose something, or a patient says we lost something, it gets reported to security and we have to fill out a statement and relist the belongings we knew about to the best of our knowledge and the department pays for the missing item. Then there is a spot for the witness to sign and the patient gets a copy and the original stays in the chart. There is often no mechanism for accounting at various junctures of care. symbolism in a doll's house act 1; haywood county election results; hearty vegan casseroles; fascinator trends 2021; are hospitals responsible for lost items. Good Luck. Standardizing terminology and defining boundaries for essential items, belongings, valuables and contraband is necessary to avoid misunderstandings. 0000031162 00000 n why is my package stuck in germany February 16, 2022 If they are being transferred to another ward the HCA would do a handover of the property bag with the HCA on the new ward. After . 0000011590 00000 n Items found by EVS staff after patient discharge might be held in the 0000009628 00000 n If you are currently represented by an attorney, you should strictly abide by his/her counsel. 0000045381 00000 n Options listed are kept at bedside, sent home with family, in closet etc. One Hospital was accused by a patient of losing over $50,000 worth of jewelry. Her mother came in the room during the surgery, opened the bag to take something out, did not replace the label and put it next to the trash can. Because a no-responsibility letter can apply to a very wide range of situations, it is . By using the site you agree to our Privacy, Cookies, and Terms of Service Policies. So, a hospital can be responsible for medical malpractice committed . Learn more here: Lawsuits for Hospital Malpractice. Hospitals, unlike ambulances, are absolutely responsible for covering the cost of replacement dentures. room for individual judgment (e.g., We never 0000054585 00000 n R3 Report Issue 12: Maternal Infectious Disease Status Assessment and Documentation Standards for Hospitals and Critical Access Hospitals; R3 Report Issue 11: Pain Assessment and Management Standards for Hospitals; R3 Report Issue 10: Housing Support Services Standards for Behavioral Health Care; R3 Report Issue 9: New and Revised NPSGs on CAUTIs Three major studies . This would include identifying the department responsible for securing the items and documenting the property transfer to the patients representative. All of these issues slow down recovery and cause the patient distress. This includes herbal and over . Some hospital figures include thefts from staff and/or items that were simply reported missing Analysing theft statistics can be hard, suggests Mr Goss, because each hospital is 'a law unto itself . The tear off portion is then also placed in the chart for when the patient is discharged. Could Kosss Lawsuit against the Hospital Be Successful? By . Please contact Bereavement Services to find any lost property of this type. In fact, there are hospitals that I have found that literally everyone thought someone else was handling the problem and the reality was no one was doing so. 0000052665 00000 n At the end of the day, it's a patient's responsibility to keep personal items safe. when they're lost or broken what is the nurses responsibility? picture is less clear when it comes to essential sensory items needed for daily This is because the degree of the bailees duty of care can depend on whether the bailment was intended for the sole benefit of the owner of the property (the bailor) or the bailee.

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